🔄 Return & Refund Policy


At Easevia, customer satisfaction is our priority. ❤️

We want you to have a smooth and reliable shopping experience. If you receive a product that has an issue, we are here to help you with our return and refund process.

Please read the following policy carefully before placing your order. 🛒✨

⏳ 7-Day Return Policy

Easevia provides a 7-day return window from the date of delivery.

If you receive:

✅ A damaged product
✅ A defective product
✅ An incorrect product
✅ A product with a manufacturing issue

you can contact us within 7 days of delivery for assistance.

🚫 No Remorse Returns

We do not accept returns or refunds for change of mind, personal preference, or if you simply do not like the product.

Examples include:

❌ Changed your mind after purchase
❌ Ordered the wrong product/variant by mistake
❌ Product does not meet personal expectations when there is no defect
❌ Color differences due to screen settings

We recommend reviewing the product details, images, and specifications carefully before placing your order. 😊

📋 Return Eligibility

To be eligible for a return:

✅ The request must be raised within 7 days of delivery
✅ The product must be unused and in its original condition
✅ Original packaging and accessories should be available
✅ Proof of issue (photos/videos) may be required for verification 📸

Products showing signs of use, damage caused by the customer, or missing packaging may not be eligible for return.

🔁 Replacement Process

If your return request is approved, Easevia may provide:

✨ A replacement product
OR
✨ A refund (where applicable)

The resolution will depend on the nature of the issue and product availability.

💰 Refund Policy

Once your return request is approved and processed:

✅ Refunds will be initiated to the original payment method (where applicable).
✅ Processing time may vary depending on your payment provider or bank.

For Cash on Delivery (COD) orders, refund methods may vary and will be communicated during the resolution process.

📦 Damaged or Wrong Product Received

If you receive a damaged, defective, or incorrect item:

Please contact us within 7 days of delivery and share:

📸 Clear images/videos of the product
📦 Packaging details
🧾 Order details

This helps us verify and resolve your concern faster.

⚠️ Important Notes

  • Return approval is subject to verification by Easevia.

  • Shipping charges, if applicable, may not be refundable.

  • Items returned without prior approval may not be accepted.

  • We reserve the right to refuse returns that do not meet the eligibility criteria.

📞 Contact Us

For any return or refund-related queries, please contact us:

📧 Email:easevia.store@gmail.com
📱 Phone: 9370147548

Thank you for choosing Easevia. ❤️

✨ Your trust and satisfaction matter to us. ✨